Policies and Rules

The B.R. Ryall YMCA of Northwestern DuPage County is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for everyone, all individuals are asked to act appropriately at all times when in our facility or participating in our programs.

We expect persons using the YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. Our Member & Participant Code of Conduct outlines prohibited actions, but the actions listed below are not an all-inclusive list of behaviors considered inappropriate in our facilities or programs.

The following are strictly prohibited:

• Using or possessing alcohol or illegal chemicals on YMCA property, in YMCA vehicles or at YMCA sponsored programs.
• No smoking on YMCA property. The Y is a smoke-free environment.
• No pets are allowed on YMCA property unless they are “working dogs” to assist members while accessing the facilities.
• Carrying or concealing a weapon or any device or object that may be used as a weapon.
• Harassment or intimidation using words, gestures, body language or any menacing type of behavior.
• Physical contact with another person in an angry, aggressive or threatening way.
• Verbally abusive or offensive behavior, including angry or vulgar language, swearing, name-calling or shouting.
• Sexually explicit conversation or behavior; any sexual contact with another person.
• Inappropriate, immodest or sexually revealing attire.
• Theft or behavior that results in the destruction or loss of property.
• Loitering within or on the grounds of the YMCA.
• Use of social networking websites in a manner that is contrary to the YMCA’s mission, is detrimental to the community or is in violation of the law.
• Cell phone photography or unauthorized photography of members or participants.

In addition the YMCA reserves the right to deny access or membership to any person who has been convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense relating to the use, sale, possession or transportation of narcotics or habit forming and/or dangerous drugs, chemicals, narcotics or intoxicating beverages.

Members and guests are encouraged to take responsibility for their personal comfort and safety. Anyone who feels uncomfortable in confronting a person directly should report the behavior to a staff person. Suspension or termination of YMCA membership privileges may result if the CEO determines that a violation of the Member and Participant Code of Conduct has occurred.

• Modesty is encouraged.
• Children age 7 and younger may enter any locker room with a parent/guardian. Children age 8 and older should use the appropriate locker room for their gender.
• You must be at least 16 years old to use the sauna or steam room.
• A swimsuit or shorts must be worn.
• Cell phone use is not permitted.
• Lockers are for day-use only. Items may not be left in lockers overnight.
• Help maintain a clean facility by practicing hygienic habits in the shower and removing hair from drain after use.
• Pick-up area after use and dispose of debris in recycling and garbage bins.
• The Y is not responsible for lost or stolen property. Please leave your valuables at home.
• Anyone who defaces or damages the locker room is subject to disciplinary action and will be held financially responsible.
• Please report any inappropriate behavior to a YMCA staff member.

• You must be at least 16 years old to enter.
• A swimsuit or shorts must be worn. Shoes and socks are not permitted.
• Do not wear jewelry, as the metal and stones may heat up and burn exposed skin.
• Exit immediately if uncomfortable, dizzy or sleepy.
• Do not enter if you have high blood pressure, diabetes, heart disease or while under the use of antibiotics, alcohol or other drugs. If you have a known medical condition, please consult with your physician
  prior to use.
• Cool down for at least 5 minutes after exercising prior to entering.
• For safety reasons and to prevent overheating, limit your time to no more than 15 minutes.
• Please shower with soap before entering.
• Do not touch or cover the heat/steam source.
• Do not pour water on sauna rocks.
• Shaving is not permitted.
• Drink plenty of water before and after use. Food, gum and beverages (other than water in a sealed non-glass container) are not permitted.
• Newspapers, magazines and reading material are not permitted.
• Cell phone use is not permitted.

• Food and drinks (except water in sealed, unbreakable containers) are not permitted.
• Hanging or dunking on rims or nets is not permitted.
• Full- or cross-court games are not permitted if others are waiting to play.
• Please return balls to storage after use.
• Leaning, pulling or sitting on the curtain is not permitted.
• Non-marking, closed-toe athletic shoes are required.
• Unsportsmanlike conduct, profanity and equipment misuse are not permitted.
• Please check with gym schedule for court availability.
• The Y is not responsible for personal injury, or for lost or damaged items.

This privacy policy sets out how ‘B. R. Ryall YMCA’ uses and protects any information that you give ‘B. R. Ryall YMCA’ when you use this website. ‘B. R. Ryall YMCA’ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ‘B. R. Ryall YMCA’ may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/24/2020.

What we collect
We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customize the website according to your interests.
• We may provide your information to our third party partners for marketing or promotional purposes.
• We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.  We also endeavor to limit access to personal information to only employees, agents and representatives that need to know.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Refunds
All refunds are handle in a per case scenario. Please contact your local branch so we can better serve you.